Terms of Service

The deal between us.

Plain-language terms for buyers, producers, processors, and institutions using Protein Outfitters. Our cancellation and refund mechanics live on the refund policy page.

Draft — in review. These terms describe how the platform works in practice today. We're finalizing the formal legal version with counsel; this page reflects current operating rules and will be replaced when the formal version is signed off. Email hello@proteinoutfitters.com with questions.

Who we are

Protein Outfitters is a marketplace operated by Stittsworth Meats out of Bemidji, Minnesota. We connect three groups: buyers who reserve a fraction of a real, identified animal; producers who raise the animal; and processors who slaughter, cut, wrap, and store it under USDA or state inspection. Institutions also use the Donation Depot to receive donated animals on behalf of qualified feeding programs.

Your account

Reservations

Cancellation and refunds

The full cancellation timeline (free cancel >21 days, deposit forfeit 21–7 days, full balance <7 days) and the condemnation insurance pool are described on the Refund & Cancellation policy. That page is part of these Terms.

Producers and processors

What you can't do

Disputes

If something goes wrong, email us first — we resolve most issues within two business days. Card chargebacks, when contested, are handled per Stripe's evidence process. Anything that can't be resolved between us heads to binding arbitration in Beltrami County, Minnesota, governed by Minnesota law.

Changes to these terms

We may update these terms. Material changes will be emailed to active accounts. Continued use after a change means you accept it.

Contact

General: hello@proteinoutfitters.com
Donation Depot: depot@proteinoutfitters.com
Hardware: mychal@proteinoutfitters.com